How to Report a Scam Text: Forward to 7726, the FTC and FBI

Your phone buzzes at 8:47 in the morning: “USPS: Your package could not be delivered. Reschedule here.” You didn’t order a package. Before lunch, a second one: “Unpaid toll balance — pay within 48 hours to avoid penalties.” You don’t own a toll transponder. If you’re wondering how to report a scam text so your report actually counts — not just swatted away — the whole process takes about two minutes and costs nothing. This guide covers every channel that matters, in the right order.

The scale is worth understanding, because your single report joins a very large pile. The FTC’s April 2025 data spotlight on the top text scams of 2024 found that Americans reported losing $470 million to text scams in 2024, with fake package-delivery texts the most commonly reported flavor. Text scams are the top way scammers reach Americans — cheap to send, easy to trust, and landing on the device you check a hundred times a day.

Here’s the part most guides skip: the different places you report do different jobs. Forwarding to your carrier helps get the number blocked across the network. Your messaging app’s report button improves spam filters for everyone on that platform. The FTC report feeds the national fraud database investigators use to find big scam rings. Do all three and you’ve covered every base. Here’s how.

Scam Text Red Flags: Know One When You See It

Before reporting, make sure you’re looking at a scam text and not a message you actually signed up for. The FTC’s catalog of common spam texts reads like a greatest-hits list — scammers rotate through the same lures because they work:

  • Fake delivery notices. “Your package couldn’t be delivered. Tap to reschedule.” The link leads to a lookalike site that harvests your card details or installs malware.
  • Unpaid toll texts. A small “balance” plus a deadline. Toll agencies don’t text you out of the blue with payment links.
  • Fake bank fraud alerts. “Suspicious activity on your account. Verify now.” The reply number reaches a scammer who wants your login or card number.
  • “Wrong number” conversations. A friendly stranger texts the “wrong” person, chats for a while, then casually mentions a great investment. It’s a slow-burn setup.
  • Prize and gift card wins. “You won a $500 gift card — just pay a small delivery fee.” The fee is the scam; there is no prize.
  • Government threats. “You owe the IRS. Pay today or be arrested.” Real agencies don’t threaten arrest by text.
  • Fake invoices with callback numbers. “Did you authorize this $499 charge? Call us.” The number reaches a scammer’s call center.
  • Job offers from nowhere. Unexpected recruiter pitches over text are nearly always fake-recruiter or task scams.

The FTC’s one-question test cuts through all of them: do I have an account with this company, or do I know this person? If the answer is no, treat the message as a likely scam, report it, and delete it. If the answer is yes, contact the company through a number or website you already know is real — never the contact details inside the text.

How to Report a Scam Text in 2 Minutes

Do these in order. The first three are what the FTC itself recommends for every scam text:

  1. Screenshot it first. Before you report or delete anything, grab a screenshot. It preserves the sender’s number, the time, and the link in one place — exactly what you’ll need for the FTC report or your bank if things escalate.
  2. Forward it to 7726. Copy the message and forward it to 7726 (it spells SPAM on your keypad). This goes straight to your wireless carrier’s spam team, and it works across AT&T, T-Mobile, Verizon, and other major carriers. AT&T says forwarding is free and doesn’t count against your text plan; Verizon may reply asking for the sender’s number — answer it to complete the report. When enough people flag the same number, carriers can shut it down across their entire network within days.
  3. Use your messaging app’s “Report junk” option. On iPhone, tap Report Junk below a message from an unknown sender — it flags the sender to Apple and deletes the message. On Android, open the conversation, tap the three-dot menu, and choose the option to block and report spam. These in-app reports improve filtering for everyone on the platform.
  4. File a report at ReportFraud.ftc.gov. This is the one that feeds the national fraud database. Include the sender’s number, what the message said, and the link — type the link out, don’t click it. Especially important if you lost money or handed over personal details.
  5. Block the number. On iPhone, open the conversation, tap the contact at the top, scroll down, and tap Block Caller. On Android, block from the conversation’s menu. Blocking won’t stop scammers from texting from a new number, but it ends this thread.
  6. Delete the message. Once it’s reported, delete it so nobody else in the house taps the link later.

Two bonus moves for specific cases: if the text impersonated a specific bank, retailer, or agency, tell that organization too — using contact details from its real website, never from the text. And if you lost money, or the sender posed as police, a court, or a government agency, file with the FBI’s Internet Crime Complaint Center at ic3.gov as well.

What Happens to Your Report

It helps to know your two minutes aren’t going into a void. Each channel feeds a different machine. Carrier reports (7726) go to spam-analysis teams that watch for patterns — when many people forward the same number or link, the carrier can block it network-wide. In-app reports train the spam filters on your phone’s operating system, which quietly protects millions of other users. FTC reports land in the Consumer Sentinel Network, the national fraud database that law enforcement agencies use to spot large scam operations and build enforcement cases. Individual complaints rarely get individual responses, but enforcement cases are built on exactly these aggregated reports. That’s the trade: you spend two minutes, and the number that texted you gets a little harder to use.

What NOT to Do With a Scam Text

Reporting is only half the battle. The other half is not handing the scammer what they want in the meantime:

Don’t click the link. Obvious, but worth saying first — links can lead to spoofed sites that look real, or to malware that steals personal or financial information from your phone without you noticing.

Don’t reply — and here’s the STOP nuance. Any reply tells the sender your number is active, which is valuable to them. Now, about STOP: replying STOP is only safe with senders you know are legitimate and whose messages you previously agreed to receive. Replying STOP to a scammer doesn’t unsubscribe you — it confirms you’re a live human who reads their texts, and it can invite more of them. Rule of thumb: if you didn’t sign up for it, don’t text back, not even STOP.

Don’t call the number. Callback numbers in scam texts reach scammers or premium-rate lines, never the company named in the message.

Don’t forward it around to “check.” Sending the link to friends to ask “is this real?” risks someone tapping it. Screenshot the text and describe it in words instead.

Don’t pay anything, ever. No real toll agency, delivery company, or bank collects an urgent debt through a text link. A demand for immediate payment inside a text is itself a red flag.

Is It Real? Verify a Suspicious Text in 30 Seconds

  1. Ask the FTC’s one question: do you have an account with this company, or do you know this person? No account, no trust.
  2. Contact the company through channels you already know. Open the company’s real app, or call the number on your card or their official website. Never use contact details from the text.
  3. Check what they’re asking for. Legitimate companies will not text you a link to update payment information or ask for account details by text. A text asking for passwords, card numbers, or Social Security numbers is a scam, full stop.
  4. Preview the link without tapping. On most phones, long-pressing a link shows its real destination. A delivery text whose link doesn’t point at the carrier’s real domain is fake.
  5. Read the tone. Threats of arrest, account closure within hours, or “final notice” language are pressure tactics, not how real companies communicate.

If You Clicked, Replied, or Paid

It happens — these messages are engineered to catch you in a distracted moment. Damage control, in order of urgency:

If you entered a password, change it immediately on the real site, change it anywhere you reused it, and turn on two-step sign-in. If you entered card or bank details, call your bank on the number printed on the back of your card and ask them to freeze or replace the account. If you shared your Social Security number, go to IdentityTheft.gov for a personalized recovery plan, and place a fraud alert or credit freeze with Equifax, Experian, and TransUnion. If you paid with a gift card, call the card company right away and keep your receipts — the FTC specifically flags this as time-sensitive. If the link installed an app or a configuration profile on your phone, remove it and run your phone’s built-in security scan.

Then report it exactly as described above — forward to 7726, file at ReportFraud.ftc.gov, and if money changed hands, file at ic3.gov too. A fast report after a click still helps investigators connect your case to the campaign behind it.

The Bottom Line on Reporting Scam Texts

Learning how to report a scam text isn’t about getting your two minutes back — it’s about making the scammer’s business more expensive. Screenshot, forward to 7726, hit Report Junk in your app, file at ReportFraud.ftc.gov, block, delete. Two minutes, four reports, and the number that texted you is one step closer to dead. The scammers are counting on you doing nothing. Do something.

Sources

  1. LegalClarity, “How to Report Text Message Scams: Forward to 7726” — https://legalclarity.org/how-to-report-text-message-scams-forward-to-7726/
  2. Shieldr, “How to Report a Scam Text (7726, FTC, FBI and More)” — https://www.tryshieldr.app/how-to-report-a-scam-text
  3. TalkingPretty, “Text scams 2026, the red flags that still give them away” (October 2026) — https://talkingpretty.com/text-scams-2026-the-red-flags-that-away/
  4. LegalClarity, “How to Report Robocalls to the FTC, FCC, or Carrier” — https://legalclarity.org/how-to-report-robocalls-to-the-ftc-fcc-or-carrier/
  5. Federal Trade Commission, fraud reporting portal — https://reportfraud.ftc.gov
  6. FBI Internet Crime Complaint Center — https://www.ic3.gov

Last reviewed: October 2026

This article is for education only and is not financial or legal advice.

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Written by WarnScams

WarnScams is an independent scam-awareness project. We research official alerts from the FTC, FBI IC3, SEC and Pakistan's NCCIA/FIA and turn them into plain-language guides that help readers spot scams, protect their money and report fraud to the right authority.

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